Successfully challenging CQC inspection reports – Stephensons can help you!

By Stephensons At Stephensons, our specialist CQC lawyers regularly assist care providers nationwide to challenge their CQC inspection reports during the factual accuracy and ratings review processes. In particular, we have achieved success at persuading the CQC to amend, and even remove, parts of an inspection report prior to publication, as well as withdraw entire […]
Fire Brigade issues care home safety warning

Serious fire safety failures have been found in care homes across London, resulting in the Fire Brigade writing to every care home in the capital demanding that they urgently review their fire risk assessments, emergency plans and staff training. In total, 177 care homes were visited to gauge the level of fire risk in a one-off […]
GUEST BLOG: Tackling the loneliness of old age together

It seems strange in this day and age of social media and on-demand entertainment and information that social isolation is a problem. Yet, it is, and to the extent that the Prime Minister recently announced the development of a strategy to alleviate loneliness in response to the report of the Jo Cox Commission on Loneliness […]
Tenholm appointed as CQC Chief Executive

Ian Trenholm has been appointed as CQC’s new Chief Executive and will take over the role from Sir David Behan when he leaves in July. Ian has been Chief Executive of NHS Blood and Transplant since 2014. Having started his career in the police service, his previous roles include Chief Operating Officer at the Department […]
Dorset care homes placed in special measures

An inspection by the Care Quality Commission (CQC) has found that people in a care home in Dorset were put at risk by not being given the correct medicines and doses at the right times. An early inspection was called to London Care in Rossmore Road, Poole, after concerns regarding its services were raised. The […]
Online pharmacy Frosts passes CQC inspection across all categories of care

Frosts Pharmacy’s online dispensing arm and doctor services www.oxfordonlinepharmacy.co.uk has passed a focused inspection by the Care Quality Commission (CQC), across all categories of care. The business, which provides professional online doctor services to more than 40,000 patients, underwent the announced focused inspection on June 12, 2017, to demonstrate that it had carried out its […]
Care Quality Commission outlines changes in fees for providers

The independent regulator of health and social care in England, the Care Quality Commission (CQC) has outlined fees that providers in health and adult social care in England will pay from April 2016. The announcement comes following a public consultation last year and will cover the costs of their regulation. CQC’s regulatory functions are funded […]
NHS ‘missing opportunities’ to learn from patient deaths…

The Care Quality Commission (CQC) has found that the NHS is ‘missing opportunities’ to learn from patient deaths and that investigations are inconsiderate of patients’ families. As part of a national review basing its evidence on visits to 12 NHS trusts; a national survey of all NHS trusts providing mental health, acute and community services; […]
Care home rights and expectations guidance published by the CQC…

Referencing cases recently reported on BBC Radio 4 and the Victoria Derbyshire Show on BBC 2 showcasing situations where loved ones had experienced visiting restrictions, the Care Quality Commission (CQC) – together with partners – have developed ‘focused’ guidance to make providers aware of their obligations, and to help visitors feel ‘better informed’. The document […]
CQC issues £4,000 fine to care provider for failing to register…

A privately-owned care organisation that provided personal care services even though it was not registered with the Care Quality Commission (CQC) as required by law has been fined £4,000. As it is an offence under the Health and Social Care Act 2008 to carry out a regulated activity without being registered with the CQC, the […]