Forum Insight: Customer engagement methods to maintain strong relationships…

Now more than ever, customer communication methods are becoming varied and diverse. Trade exhibitions, social media platforms, focus groups and surveys, personalised email campaigns – the list is endless. But which methods will prove to be the most effective for your business? Before investing too much time and effort into just one, think carefully about […]
Have your say in the ‘later stages of care’ employer and employee surveys…

In response to the increasing number of UK residents having to combine work with caring for friends or family members, employers for care professionals and the national charity, Carers UK have introduced a new survey series with the aim of exploring the impacts of the later stages of caring – in particular, when caring comes […]