HMRC hires 800 extra staff
Some 800 extra staff have been hired by HM Revenue & Customs (HMRC) in a bid to speed up helplines, and waiting times of almost an hour by taxpayers looking to speak with advisors. According to a recent report, the number of advisors is now back to 2013/14 levels, with calls in the year up […]
Jobs boost in East Kilbride
AGO Outsourcing has announced that it’s creating nearly 500 new jobs in East Kilbride as part of a £40 million five-year investment, after securing a contract with a blue-chip energy firm. The roles will be made up of over 380 customer service jobs commencing in 2018, along with 90 roles in the company’s sales division, […]
Mental health crisis in the UK
A survey by the NHS has found that mental health services in England risk being over-run. The survey by NHS Providers assessed that the reasons were down to rising demand and staff shortages. NHS Providers also revealed that seven in 10 mental health leaders expected demand to increase through 2017, but only one in three […]
Government ‘must end crisis in social care’
The Independent Care Group says the Government must end the crisis in social care, as more than 1.2 million people now go without the care they need. Group Chair Mike Padgham warned that social care had been an issue during the build up to the General Election, but had fallen out of the headlines in […]
Care Forum 2018 – Save the date!
The next Care Forum will take place on July 2nd & 3rd 2018 at Haythrop Park in Oxfordshire, once again providing a unique platform for the UK’s senior care professionals to meet with the industry’s most trusted product and service providers. This year’s event was the biggest ever, with 65 delegates representing some of the biggest names in the […]
INDUSTRY SPOTLIGHT: JLA Laundry & Catering Solutions
As the UK’s leading supplier of commercial laundry and catering equipment, maintenance and breakdown cover, JLA continues to be the care industry’s partner of choice for providing cost-effective solutions and on-going engineer support. Having developed the OTEX ozone disinfection system, created energy-efficient SMART washers and dryers and shown countless care homes how combi ovens can […]
Regulator warns one in four social care services failing on safety
A recent study by the Care Quality Commission (CQC) has revealed that 23% of care homes, nursing homes and home care services require immediate improvement on safety, with a further 2% not meeting sufficient safety regulations. Regulators observed residents not getting enough time to eat and drink, and not being helped to the toilet quickly […]
NCA Regional Clinics – Sign up today!
At the National Care Association’s Regional Business Clinics, we have forged partnerships with care sector business leaders to look at how we can support you to run your business. The Clinics will present individuals with specialised sector experience, who will share with you invaluable tools for your business with Barclays Bank, Skills for Care, Christie […]
GUEST BLOG: Mobile apps are revolutionary in overcoming healthcare system issues
By Paul Swaddle, Founder and Chairman, Pocket App Healthcare technology is a revolutionary reformer within a sector that is currently facing a plethora of issues. The NHS is under considerable pressure, coupled with a shortage of professionals in the industry which understandably is putting strain on the efficiency of services. The market for mobile health […]
Improve your care operations at the Facilities Management Forum
This July, the Facilities Management Forum will not only take place in a new North of England location for its second event of the year – it will also be celebrating 20 years as the leading event in the FM sector. The Forum has passed an array of milestones during its first two decades, yet […]
