Running a care home is demanding, and every hour counts. Managing staff rotas, tracking time and attendance, keeping up with HR tasks, and handling payroll can easily take over the working week. Many providers tell us that the admin load keeps growing while the time available to support residents stays the same. Softworks helps ease this pressure.
Our workforce management tools are designed to cut unnecessary steps, reduce routine errors, and give teams more time to focus on the work that matters.
Care homes across the UK rely on Softworks to bring clarity and structure to everyday staffing challenges. Our platform includes advanced rostering, time and attendance, absence management, payroll integration, and employee self-service. These tools give managers confidence that their homes are compliant with working time rules, staffing levels are under control, and that record keeping is accurate. They also give staff easy access to their schedules, balances and requests which reduces frustration and improves communication.
When manual processes are replaced with reliable automation, the whole organisation feels the difference. Managers can plan with better data, senior leaders gain visibility of staffing costs, and frontline staff know exactly where they stand. This creates a smoother and more predictable environment which supports both resident care and business performance.
Hearing from other providers is often the most useful way to understand what this looks like in practice. Friends of the Elderly recently joined us for a webinar to share how they have approached workforce management and the impact it has had across their services. The session explored common challenges faced by UK care homes, the risks that come with outdated processes, and the improvements that are possible with the right technology.
You can watch the conversation here: https://info.softworks.com/webinar-how-care-homes-can-avoid-workforce-management-pitfalls-in-2025
If your organisation is looking for a smarter and more reliable way to handle staffing, our team would be happy to talk you through what Softworks can offer. We can outline the tools, share examples from other care homes, and help you identify where time and cost savings can be made.
To arrange a conversation, contact us at hello@softworks.com or call +44 1527 888 060.
