St. Christopher’s Services provides high-quality, community-based services to people with intellectual difficulties, including respite services for adults and children, community day services, and a residential service. By focusing on individual needs, St. Christopher’s enables those in its care to reach their full potential.

St. Christopher’s went to the market for a Workforce Management Solution that could help with eliminating manual and paper-based HR processes. The organisation wanted their new Workforce Management Solution to enable them to move away from paper-based management of time, attendance, scheduling/rostering, and planned and unplanned leave for their 250 employees across 24 locations. Niamh O’Connell, HR Manager of St. Christopher’s explained

“Our annual leave was tracked on excel and we used paper timesheets. With full-time, part-time, and locum staff, there was a lot of paperwork. Prior to deploying Softworks, we produced over 250 paper timesheets a week.”

“There was a huge amount of administration involved in tracking pay rates and annual leave entitlements of different roles within the organisation and this was all being done manually, we wanted a better, more efficient way to manage this.”

Commenting on selecting Softworks, Niamh O’Connell, HR Manager, St. Christopher’s said

“We selected Softworks because we had seen it in place in other healthcare settings where the structure was similar to our own. We were confident Softworks would be flexible enough to manage the complexity of our shifts and rosters.”

To find out more about St Christopher’s journey to date and the benefits Softworks has brought to the organisation you can read the full case study via this link.