2nd & 3rd June 2025
Radisson Hotel & Conference Centre, London Heathrow
3rd & 4th November 2025
Radisson Blu Hotel Manchester Airport

TRAINING & INNOVATION MONTH: How care homes are using digital platforms to upskill staff

Care homes continue to face mounting challenges around staffing shortages, evolving regulations, and increasingly complex resident needs. To meet these demands, forward-thinking care providers are turning toย digital training platformsย to upskill their workforce, improve compliance, and ensure consistent, high-quality care delivery. These tools are enabling care homes attending the Care Forum toย future-proof their workforceย while also creating more engaging and accessible pathways to professional developmentโ€ฆ

Why Traditional Training Methods Are No Longer Enough

Historically, training in care homes has relied heavily on face-to-face sessions, printed manuals, and annual refresher courses. While these methods have their place, they often lack the flexibility, scalability, and consistency needed in todayโ€™s fast-paced care environments.

โœ” Staff working shifts or irregular hours may struggle to attend scheduled sessions.
โœ” High turnover rates make it difficult to keep everyone trained to the same standard.
โœ” Regulatory changes require rapid and ongoing updates to training content.

Digital training platforms address these challenges by offeringย on-demand learningย that fits around staff schedules and evolving care needs.

The Rise of Flexible, Modular E-Learning

Modern e-learning platforms allow care providers to deliver CPD-accredited courses, mandatory training, and soft skills development through flexible, bite-sized modules. Key advantages include:

โœ” Self-paced learning on desktop or mobile devices.
โœ” Real-time tracking of progress and completion for compliance audits.
โœ” Automated reminders for refresher training and policy updates.

Care homes are increasingly using e-learning to cover essential topics such as safeguarding, infection control, medication management, and person-centred care.

Microlearning and Mobile Training: Learning on the Go

Microlearningโ€”short, focused bursts of contentโ€”has become particularly popular in care settings, where staff may only have limited time between tasks. Delivered via mobile apps, these sessions can cover:

โœ” Emergency procedures and daily care tasks.
โœ” Quick policy updates or regulatory changes.
โœ” Scenario-based decision-making training.

This mobile-first approach promotesย continuous learning on the job, helping to embed best practices into everyday routines.

VR and Immersive Tools on the Horizon

Some providers are also exploringย virtual reality (VR) and simulation-based learningย to train staff on dementia care, de-escalation techniques, and end-of-life communication. These tools enhanceย empathy and decision-making skills, particularly among new or less experienced carers.

Digital training platforms are helping care homes toย stay agile, compliant, and competitive. By investing in flexible, accessible learning solutions, care leaders are not only upskilling their workforceโ€”theyโ€™re building a culture ofย continuous improvement and quality care.

Are you searching for Training & Innovation solutions for your organisation? The Care Forum can help!

Photo byย Campaign Creatorsย onย Unsplash

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