Social Care Ombudsman data reveals challenges in light of increased complaints

The Social Care Ombudsman’s annual complaints statistics once again back up the harsh realities many people face in key areas of their lives – how their children are educated, how elderly relatives are cared for, and the houses they call home. Now in its tenth year, the Local Government and Social Care Ombudsman’s annual review […]
Social Care Ombudsman to focus on ‘strengthening and modernising’

The Local Government and Social Care Ombudsman has launched its vision for the way its work might develop and change. Launched today, the Triennial Review sets out its vision of what the Ombudsman’s role should be in local government and adult social care accountability and redress, and what a modern and responsive Ombudsman service could […]