2nd & 3rd June 2025
Radisson Hotel & Conference Centre, London Heathrow
3rd & 4th November 2025
Radisson Blu Hotel Manchester Airport
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5 tips to cut phone costs and save up to £5,000 per month!

By Adam James Abrahami MCP, MA, BA (Hons), Director H2o Networks (Working with Care Providers for 25 years) H2o Networks recently partnered with a care provider to review and streamline their phone expenses. By analysing their bills and optimising their plans, we helped them save significantly across 16 care homes throughout the UK… As you […]

5 Minutes With… Michael King, Managing Director of Senior Response Ltd

In the latest instalment of our care industry executive interview series, Senior Response Ltd‘s Managing Director Michael King (pictured, above) explains how a contact centre partner can support the business development needs of a care home group… Tell us about your company, products, and services. Senior Response is a specialist contact centre working exclusively in […]

The language of social work and young people

Luke Rodgers, Director of Strategy at the Care Leaders and Julie Tyas, registered social worker and Senior Strategy Lead at Servelec, explore how the language used in a young person’s care record can impact their future… Social workers are masters of effective communication. To be able to help the vulnerable young people in their care, they’ve […]