The NHS South Worcestershire Clinical Commissioning Group (CCG) is leading the trial of a newly integrated technology from Advanced and Black Pear, ensuring information can be shared more effectively among primary care providers, ‘Out of Hours’ (OOH) and NHS111 providers on behalf of the three clinical commissioning groups based in Worcestershire.
The 12-month pilot – which commenced in May 2016 and involves 67 GP practices, three hospices, the regional Ambulance Service, and palliative care staff – requires staff members to input special notes or patient preferences for end of life care into Black Pear’s ‘pre-populated’ electronic shared plan service; containing information from patient records already held in the widely used clinical system, EMIS Web.
Advanced and Black Pear Software, a provider of interoperable clinical applications, are partnering with Worcester Well Connected – a health and social care programme currently provided by all the local NHS organisations – to deliver the Electronic Palliative Care Coordination Systems (EPaCCs) project.
The new integration claims to make these details automatically available in a patient management system called Adastra; developed by Advanced and is used by the OOH and NHS111 call handlers.
Senior programme lead for NHS South Worcestershire CCG, Debbie Westwood, said: “We already had a robust end-of-life care pathway and were sharing information between organisations, but that was via fax or email which involved re-keying data and was inefficient. We were really keen to be involved with Advanced and Black Pear’s trial of this newly integrated technology, as it will provide a more modern, streamlined way of working – making our staff’s lives easier.”
She continued: “Most importantly, patients will also have a better experience and can be assured their wishes will be adhered to, regardless of which provider is taking care of them or if they lose capacity to share their views.”