As care home operators modernise their facilities to meet growing clinical demands and resident expectations, choosing the right bedroom and bathroom equipment supplier has become more critical than ever. From hoists and profiling beds to accessible bathrooms and pressure-relieving mattresses, the right procurement decisions can improve care outcomes, ensure compliance, and protect budgets…
Here’s what care home managers attending the Care Forum should prioritise when evaluating equipment partners in 2025.
- Clinical Compliance and Safety Standards
First and foremost, suppliers must provide equipment that complies with all relevant UK health and safety regulations, including MHRA standards, infection control protocols, and CE/UKCA certification. Ensure that equipment meets Care Quality Commission (CQC) requirements and supports the safe handling of residents with complex needs. Request documentation and references to verify compliance and product safety records.
- Product Reliability and Build Quality
Durability is essential in care home settings, where equipment is used daily under demanding conditions. Managers should look for suppliers that offer proven, well-engineered products with extended warranties and a reputation for longevity. Independent reviews, testimonials, and product trials can help assess build quality before making large-scale purchases.
- After-Sales Support and Maintenance
Strong aftercare is just as important as the product itself. Evaluate whether the supplier offers planned preventative maintenance, responsive repair services, and ongoing technical support. Can they guarantee minimal downtime in the event of equipment failure? Look for 24/7 support options, staff training packages, and rapid spare part availability as part of a comprehensive service level agreement (SLA).
- Cost-Efficiency and Flexible Financing
Value for money doesn’t always mean choosing the cheapest option. Consider total cost of ownership, factoring in maintenance, lifespan, and energy efficiency. Leading suppliers now offer flexible procurement models, including lease-to-own schemes, bundled maintenance contracts, and subscription-based pricing. These can help spread costs while maintaining access to high-quality equipment.
- Supplier Expertise and Care Sector Experience
Not all equipment providers understand the unique demands of care home environments. Prioritise partners with dedicated healthcare or eldercare expertise, who can advise on compliance, recommend product configurations, and understand the balance between clinical performance and resident comfort. Site surveys, tailored solutions, and staff training support are all hallmarks of a specialist supplier.
Choosing the right bedroom and bathroom equipment partner can positively impact resident dignity, carer efficiency, and operational resilience. Care home leaders must look beyond basic specifications, seeking reliable, responsive, and experienced suppliers who can deliver both compliance and compassion.
Are you searching for Bedroom & Bathroom solutions for your organisation? The Care Forum can help!
Photo by Caleb Wright on Unsplash
