According to the Hft & Care England report, 3 in 10 care providers have had to turn down new admissions due to staff shortages. This isn’t just about staffing – it’s a critical issue affecting the people who need care the most. And, with the reliance on agency staff surging, many care providers are now struggling to remain financially viable.
At Harbour, we’re helping care providers confront this challenge head-on with smarter recruitment, faster onboarding – leading to better hiring decisions, stronger teams and improved retention. Because no one should have to say “no” due to a lack of staff.
A poor candidate experience can dramatically shrink your talent pool. By eliminating barriers, you can attract and retain better candidates. Our candidate-first approach helps you engage applicants with ease – for both you and them – through email, SMS or WhatsApp. You connect with candidates on their terms, leading to faster responses, filtering out those who aren’t engaged and significantly reducing no-shows.
In today’s competitive market, speed matters too. Responding faster can be the difference between securing a hire or losing them to a competitor. With our Manager Mobile App, hiring teams can review candidates, message them instantly and schedule interviews – all from their phone.
References are also often a major bottleneck. Our automation tools streamline the process by chasing and verifying references in-system, cutting weeks off your onboarding time. No more email chains – just fast, trackable progress. Prefer traditional methods? You can still generate printable reference letters, with every step logged for compliance. Plus, every response is automatically included in the new starter pack, helping you stay inspection-ready at all times.
After years of developing custom systems for some of the UK’s leading care providers, we’ve distilled what works best into a streamlined, proven solution. The results speak for themselves: our clients report up to 50% faster time-to-hire, a 66% reduction in agency spend, and zero compliance breaches across tens of thousands of hires.
Check out the video below to learn more about what we do, then explore our client case studies: https://harbourats.com/client-success/projects.
