The CQC’s new consultation, “Improving how we assess and rate providers,” marks a major shift in how quality will be judged across health and social care. A key theme – the reintroduction of rating characteristics – signals a move towards greater specificity in how providers are expected to meet expectations.
This clarity is welcome. Providers we work with almost universally cite “lack of clarity from the regulator on what’s needed” as a key challenge in complying with the Single Assessment Framework.
However, with greater precision in the framework, providers in turn may be expected to be more structured in how they evidence compliance. Additionally, the CQCs general shift in inspection philosophy away from process and task-oriented assessments towards examining the broader governance and quality management systems providers have in place is creating greater need for a more holistic and contemporary approach for providers to remain compliant.
That’s where MOA Benchmarking comes in. Our audit and reporting tools are built for structured assurance:
- Each audit maps directly to CQC quality statements, making it easy to evidence how your service meets or exceeds expectations.
- Multi-tiered reporting enables providers to review high-level performance across all standards and Quality Statements, then quickly drill down to the detailed evidence behind self-assessment results.
- Our streamlined Plan for Continuous Improvement module rapidly turns audit findings into actionable improvements
As the CQC moves towards more defined frameworks and clearer rating characteristics, MOA helps you stay ahead, turning new requirements into a straightforward, data-driven story of quality and improvement.
Get in touch at moabenchmarking.co.uk to find out how we can help.
